Vincent Gonin

Vincent Gonin is an experienced IT support professional with a diverse background in technical support roles across various companies. Currently serving as Support technique informatique at Netatmo since April 2020, Vincent provides user support in an international R&D environment compliant with ISO 27001 standards. Prior experience includes IT Support at PerfectStay, where Vincent managed desktop support for 140 users, and Technicien Support Proximité et VIP at Le Permis Informatique, focusing on priority call handling and dedicated support for high-profile users. Earlier roles include L1-L2 hotline technician positions at Michael Page and Sogeti, Level 2 support at Eurilogic, and a mobile technician role at Nashuatec, specializing in copier troubleshooting. Vincent's career began with an apprenticeship in IT at Le Groupe La Poste and is backed by a BTS in Informatique from ECTEI.