Serap Sahin

Serap Sahin is a seasoned professional with extensive experience in product support and customer strategy management. Currently serving as Product Support Operations Manager at Netflix since January 2023, Serap previously held various roles at Facebook, including Senior Global Program Manager for Customer Support Strategy, where leadership was provided for a global service program supporting over 2.4 million communities. Prior experience includes positions at Intel Corporation, overseeing digital marketing strategies across the Middle East, Turkey, and Africa, and roles at Schwarzkopf & Henkel and Mercedes-Benz Türk A.Ş. Serap holds dual Bachelor’s degrees in Business Administration and Industrial Engineering from Istanbul University.