Grace Daniel

Grace Daniel currently serves as the Customer Success Director at Netrust Philippines Corporation, where responsibilities include leading the customer success team and developing strategies for growth and retention of enterprise accounts. Previous roles within the company include Customer Success Manager, where Grace established onboarding frameworks and tracked customer goals, and Customer Success and Marketing Manager, focusing on relationship-building with clients. Grace's experience spans several positions in sales and marketing, including Product Marketing Manager and Inside Sales and Marketing Manager, where efforts led to enhanced customer retention and satisfaction. Prior experience at Netrust Pte Ltd included managing business development and sales support teams, while earlier roles at eTelecare Global Solutions involved resource management and customer service. Grace holds a Bachelor of Science in Information Technology from AMA University and has completed coursework in networking fundamentals.