Nick Conill is a seasoned technical support professional with extensive experience in troubleshooting and customer support across various technology companies. Currently serving as a Technical Support Engineer at NETSCOUT since March 2022, Nick previously held roles as a Senior Technical Analyst at TM Floyd & Company, a Customer Success Engineer at Actifio, and a Technical Support Engineer at Blue Coat Systems, acquired by Symantec. Nick's expertise includes managing complex virtual environments, providing technical remote support, and utilizing different remote access tools to resolve customer issues. Educationally, Nick holds an Associate of Science in Electrical, Electronic and Communications Engineering Technology from the New England Institute of Technology, earned between 1994 and 1996.
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