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Crystal Dotson

RCM Director at Netsmart

Crystal Dotson is an accomplished professional in revenue cycle management and organizational leadership, currently serving as the RCM Director at Netsmart since April 2024 and as a Partner at Pomifera since June 2020. With extensive experience, Crystal has held key positions including CBO Director at LifeStance Health and Manager of Billing & Follow-up at Trinity Health. Prior roles include Corporate Business Office Director at Prime Healthcare and Revenue Cycle Manager at Conifer Health Solutions. Crystal's educational background includes a Bachelor of Applied Arts and Science in Organizational Leadership from Texas A&M University-Commerce and ongoing professional training as a Life Coach through the International Association of Professional Recovery Coaches.

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