Susanne Dickel is an experienced translator and office manager at neumann communication since September 2017. Previously, Susanne worked as a user experience design consultant at Headshift from November 2003 to May 2007, focusing on usability and user experience research, user requirements analysis, persona and scenario development, and information architecture. Prior to that, Susanne served as a design consultant specializing in user experience design and information architecture at tmg hypermedia from November 1999 to October 2003. Susanne holds a BA in Information Management with a Publishing Minor from the University of West London, studied from 1996 to 1999, and attended Cologne University of Applied Sciences.
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