Sandra Oliveira

Sandra Oliveira serves as the Coordenadora de Customer Success at NeuroSaber since October 2021, overseeing customer support and logistics teams. Responsibilities include managing performance metrics, analyzing service requests to enhance customer satisfaction, and developing team capabilities through training and feedback. Previous experience includes leading scheduling teams at Grupo Metronorte Chevrolet, supervising call center operations at Vikstar, and managing customer service teams at Contax. Sandra holds a degree in Process Management from UniCesumar and an MBA in Coaching applied to people management.