Amy Grady possesses extensive experience in clinic management and surgical coordination, currently serving as Practice Manager and Surgical Coordinator at New England Baptist Hospital since September 2004. In this role, Amy has successfully implemented electronic medical records, improved office workflow, and managed high volumes of patient interactions while ensuring HIPAA compliance and physician confidentiality. Previous experience includes managing a fast-paced office at Brigham and Women's Hospital and serving in various roles within the hospitality and promotional marketing sectors. Amy holds a Bachelor's degree in Business Administration and Management from Westfield State University and a high school diploma from Boston Latin Academy.
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