Michelle Ma currently serves as the Reservations Manager at New World Millennium Hong Kong Hotel, a position held since June 2019, after progressing from the role of Assistant Reservations Manager. Prior experience includes serving as Assistant Reservations Manager and Reservations Supervisor at Harbour Plaza Resort City from March 2016 to June 2019, as well as holding the position of Reservations Supervisor at Prudential Hotel from September 2008 to March 2016. Michelle Ma holds a Bachelor's degree in Tourism Management from the University of Plymouth.
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