Shirley Cerra

Shirley Cerra has diverse experience across multiple industries, highlighting a strong background in driver services, customer service, account management, and administrative roles. Currently serving in Driver Services at New World Van Lines since March 2017, Shirley is responsible for dispatching drivers, monitoring payroll data, and maintaining customer accounts. Previous roles include Customer Service Representative at Oportun, where Shirley sold personal loans and educated customers, and Retail Account Manager at IDT Corporation, focused on sales and customer satisfaction. Additional experience spans positions such as Accounts Receivable Manager at Chicago Scaffolding Inc. and billing coordinator at Savino Del Bene. Shirley holds a Bachelor of Arts and Design in Fashion/Apparel Design from Columbia College Chicago and a Bachelor of Applied Science in Criminal Justice and Corrections from Westwood College -Ohare.