Leslie Figueroa

Leslie Figueroa is an experienced hospitality professional with a Bachelor's degree in Hospitality Management from Saint John's University. Since December 2013, Leslie has served as the Assistant Front Office Manager at New York Hilton Midtown, where responsibilities include collaborating with the executive team on revenue goals and communicating updates to staff. Previous experience includes roles as Assistant Manager - Front Office at 6 Columbus - a Thompson Hotel, and Assistant Front Office Manager/Relief Night Auditor at Hotel Roger Williams, where training new staff and managing guest satisfaction during significant renovations were key duties. Additional roles encompass sales coordination, front desk operations, and administrative support across various hotel settings, demonstrating a comprehensive understanding of hotel operations and guest service excellence.