Colleen Calello

Colleen Calello is a skilled professional with extensive experience in project management and customer service within the financial services sector, currently serving as a Business Solutions Associate at New York Life Investments since October 2018. In this role, Colleen leads and co-leads cross-departmental projects, enhances operational efficiency by revising forms and applications, and maintains a comprehensive library of procedural documents. Colleen possesses strong expertise in mutual funds, developed training materials, and participated in employee education initiatives. Previous roles include delivering excellent customer service at ShopRite of Little Falls and Zimplified, LLC, where Colleen contributed as a writer. Colleen holds a Bachelor of Arts in English from Montclair State University.