Max Mercel

Max Mercel is an experienced Service Desk Analyst with a strong background in IT support and technical troubleshooting. Currently employed at Newcastle Building Society since December 2021, Max has previously held similar roles at Norton Rose Fulbright, ENGIE, and Teleperformance, accumulating extensive experience in the field. Max began the professional journey in technical support with Teleperformance and progressed to dedicated service desk positions, showcasing expertise in managing user queries and providing effective solutions. Max holds a Bachelor's degree in Computer Science from Northumbria University, completed in 2016.