Jane McDonald

Jane McDonald has extensive experience in customer service management, currently serving as the Customer Service Manager at Newhaven Display since September 2014. Responsibilities include managing daily operations, setting goals, developing solutions to enhance customer satisfaction, and training new team members. Prior roles at Newhaven Display include Customer Service Supervisor and Customer Service Representative. Jane also worked as a Quality Assurance Customer Service Representative at Fanatics, Inc., where monitoring customer interactions and analyzing data were key responsibilities. Previous experience includes providing customer support at CENTRAL GARDEN & PET and serving as an Administrative Assistant at Pets International. Jane holds a Bachelor of Arts in Psychology from DePaul University.