Greg Robb

Greg Robb has extensive work experience in the field of Information Technology. Greg started their career in 2010 at Chemcut Corporation as a Desktop Support Specialist and worked there until 2019. In this role, they provided support for desktops, laptops, and tablets, as well as assisted users with hardware and software issues and data backup and recovery.

In 2019, Greg joined New Pig as an Information Technology Help Desk Technician. Greg was part of a three-person team responsible for being the first point of contact for IT incidents and requests for over 450 employees. Greg used Cherwell IT Service Management Software to manage and track these issues. Greg'sduties included imaging and deploying desktops, laptops, and tablets, as well as assisting users both in-person and remotely.

Greg also worked as a Freelance Information Technology Consultant starting in 2008. However, no specific details about this role or company were provided.

Most recently, Greg returned to New Pig in 2021 as an Information Technology Help Desk Technician, again being part of a three-person team providing IT support. This time, they used Zendesk IT Service Management Software for incident and request management.

Overall, Greg has a strong background in IT support, including desktop support, hardware and software troubleshooting, data backup and recovery, and user assistance.

Greg Robb completed their education with an Associates Degree in Specialized Technology in Computer Information Systems from South Hills School of Business & Technology between 2006 and 2008. Prior to that, they obtained a Diploma in General Studies from Bellefonte Area High School, where they studied from 2002 to 2006. In addition to their formal education, Greg Robb also holds CompTIA A+ ce and CompTIA Network+ ce certifications, which they obtained from CompTIA in October 2020.