Candy P White is an accomplished telecommunications professional with extensive experience in cloud-based telephony systems and call center technology. Currently serving as Principal Engineer and Telephony Lead at News Corp since January 2022, Candy collaborates with various teams to ensure the effective implementation of cloud telephony solutions and manages customer experience. Previous roles include Sr. Cloud Voice Engineer at Best Western® Hotels & Resorts, where responsibilities included maintaining an AWS Connect system for a large call center, and Information Technology Team Lead at Cognizant, supporting NICE recording systems. Candy has a history of transitioning telecommunication platforms and designing call centers, with technical proficiency across various vendors and platforms, including Avaya and Cisco. Educational background includes a Bachelor’s Degree in Business Administration from McKendree University.
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