Ccxp Jodi Bradley

Jodi Bradley, CCXP, serves as a Human-Centered Design Strategist at NewSouth Technologies, Inc. since July 2021, focusing on improving experiences for individuals and families in public sector projects, including the ongoing Familiar Faces Initiative in Wake County, North Carolina. Prior to this role, Jodi served as the Customer Experience Communications Manager & Culture Strategist at Lenovo from 2018 to 2020, where strategic communication programs facilitated a shift towards customer-centricity. Jodi's extensive experience at Cisco from 2003 to 2017 includes positions such as Senior Experience Design Strategist, User Experience Manager, and User Experience Program Manager, emphasizing insights-driven design and enhanced customer and employee experiences across multiple platforms. Jodi holds a Bachelor of Arts in Biology with a minor in Business from Alfred University.