Virginia Baim, CTIE, is an experienced operations manager currently serving as the Manager of Operations at Nexion LLC since August 2019. Prior to this role, Virginia held various managerial positions at ROVIA LLC, including Customer Service Program Manager and Senior Service Level and Training Specialist, where responsibilities included process improvements and cross-departmental liaising. Previous experience includes roles at American Airlines in AAdvantage Customer Service, CROSSMARK as Director of Field Support, and multiple leadership positions at Sabre Corporation spanning various operational and training roles. Virginia began a career in travel at Key to the World Travel and Travelmart, managing branches and teaching at a travel school. Virginia holds a BA in International Business from Southwestern College.
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