Kristen Markham

Kristen Markham is an experienced professional in business analysis and process improvement, currently serving as a Business Process Lead at Next Level Solutions since August 2022. Prior experience includes roles as a Senior Business Analyst at Hitachi Solutions America, Principal Consultant and Business System Analyst at Hastings Mutual Insurance Company, and Senior Business Systems Analyst at AmTrust Financial Services, Inc. Kristen's career began at Erie Insurance Group, where a tenure of over 21 years culminated in the position of Lead Business Analyst. Kristen holds a diploma in Business Administration and Management from Technical Memorial High School, completed in 1988.