Mirian Mendoza

Mirian Mendoza, MBA, PMP, is a seasoned professional with extensive experience in customer success and technology management. Currently serving as the Manager of Customer Success & Experience at NextEra Energy, Inc., since December 2017, Mirian leads a team focused on enhancing customer experiences through insights analysis, journey mapping, and technology implementations. Previously, in various roles, including IT Technology Leader for CyberSecurity & Technology Risk, Mirian directed cybersecurity operations and managed strategic initiatives across organizations. With a strong foundation in SharePoint and project management, Mirian has successfully overseen multiple technology migrations and system enhancements. Mirian holds an MBA in Marketing from Suffolk University and a Bachelor of Arts in Systems Engineering from Pontificia Universidad Católica del Ecuador.