John Yocum

John Yocum has extensive experience in customer support and technical roles, having worked at companies like NextGen Healthcare, Zoll Data System, and Macrosystem U.S. John's responsibilities have included providing exceptional customer service, troubleshooting software issues, training new employees, and overseeing support teams. Currently, as an EHR Support Team Lead and Application Engineer at NextGen Healthcare, John continues to excel in providing efficient and friendly service while handling high priority issues and training new team members.