Jennifer Grebil has a strong background in customer success and project coordination roles. At Extensis, Jennifer worked as a Customer Success Program Manager, creating training content around key performance indicators to help users achieve their desired outcomes. Jennifer also served as a Special Projects Coordinator, laying the groundwork for a self-service model by gathering customer feedback and creating knowledge base articles. Additionally, Jennifer has experience as a Customer Service Supervisor, providing mentorship and leadership to the team. Currently, Jennifer holds the title of Sr. Pendo Analyst at Nextiva. Jennifer holds a Bachelor of Science in Business Management & Human Resources from Portland State University.
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