Neil Garton currently serves as the Head of Sales & Agency Distribution Operations at NFU Mutual, where responsibilities include overseeing teams that maintain compliance in sales processes, training and competence, and managing customer outcomes alongside the Dynamics 365 CRM proposition. Garton previously held multiple roles at NatWest Group, culminating in the position of Head of D365/CRM, where oversight of the Microsoft D365 CRM system was critical for enhancing customer service delivery. Garton’s extensive experience spans various leadership roles in portfolio management and commercial banking, focusing on sectors such as healthcare and real estate finance across the South West of England, supported by a foundation in credit analysis and relationship management.
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