Omer Nadeem Khalid

Omer Nadeem Khalid is a seasoned professional in technical support and operations management, currently serving as a Senior Technical Support Engineer at Next Generation Technology Solutions since September 2023. With extensive experience spanning over a decade, Omer has held various roles, including Lead Customer & Technical Support Engineer at SmartEnds and Technical Support Team Lead at Next Generation Technology Solutions. Omer's expertise encompasses troubleshooting complex technical issues, conducting quality audits, and providing expert guidance to IT professionals. A strong leader, Omer has managed diverse teams, ensuring high customer satisfaction and operational efficiency. Omer holds a Master of Science in Personal, Mobile, and Satellite Communications from the University of Bradford and a Bachelor of Science in Telecommunications from the University of South Asia.