Takwa Mostafa

Takwa Mostafa is an accomplished professional with extensive experience in quality assurance and customer relations across various industries. Currently serving as Head Of Quality at Ngwah since August 2017, Takwa previously held positions such as Quality Assurance Manager and Quality Coach for the Talabat.com Project at Raya Contact Center. Takwa's career includes significant roles at Cisco, where responsibilities included program administration and operations quality assurance for the South Europe and MEA region, as well as marketing and lead generation at IBM and Raya Contact Center. Holding multiple degrees from Ain Shams University, including a Bachelor of Laws and a Specialist in Forensic Medicine, Takwa combines a strong academic foundation with practical expertise in quality management and customer service.