Justyna Konowrocka

Justyna Konowrocka is a seasoned System Administrator at NHS Lothian since June 2017, specializing in the management and support of the TRAK electronic health record system. Prior experience includes roles as an Orthoptic’s Administrator and a Clerical Officer, where Justyna contributed to the efficient operation of the Orthoptics department and handled patient inquiries. Previous positions at Tesco PLC as a Customer Service Assistant involved direct customer engagement and issue resolution, while a role as a Senior Receptionist at Mentor Sport honed skills in customer service, scheduling, and cash management. Justyna possesses a solid educational background with HND in Software Development from Edinburgh College and additional qualifications in health and social care, as well as baking and pastry arts.