Ataur Rahman

Ataur Rahman has a diverse work experience spanning various roles and industries. ATAUR is currently serving as the Lead Technical Accounts Manager at NICE Ltd, where they partner with sales and engineering teams during the sales process and acts as the single point of contact for enterprise accounts. Prior to this, Ataur has worked at 8x8, where they held multiple positions including Tier 3 Engineer, Lead Enterprise Technical Support Engineer Tier 2, and Enterprise Technical Support Engineer. In these roles, they resolved technical issues associated with 8x8's hosted communications products and maintained strong relationships with customers. Before joining 8x8, Ataur worked at Sage Human Capital as an IT Operations and Infrastructure Engineer, providing technical support for Polycom IP telephony call centers and managing data networks. ATAUR also has experience as an AVAYA System Support Engineer at HBL - Habib Bank Limited and as an AVAYA Support Engineer at Pronet, where they designed, implemented, and supported AVAYA PBX solutions. At the start of their career, Ataur worked as an IT Support Engineer at AHSAN PACKERS (PVT) LTD, responsible for managing data networks and implementing IT infrastructure. Overall, their work experience showcases their expertise in technical support, account management, and infrastructure management.

Ataur Rahman completed a Master's degree in Information and Communication System Security from KTH Royal Institute of Technology from 2009 to 2011. Prior to that, they obtained a Bachelor's degree in Electronics Engineering from Sir Syed University between 2003 and 2006. Additionally, they hold certifications as an Avaya Certified Associate (ACA) from AVAYA and as a Convergence Technologies Professional (CTP) from CompTIA. The specific months and years of obtaining these certifications are not provided.