Josh Rowan

Josh Rowan is an experienced sales professional currently serving as an Enterprise Account Developer at NICE CXone since June 2022. In this role, Josh focuses on identifying potential clients for initiatives related to AI, customer service, and workforce management, aiming to enhance customer service metrics and agent success. Prior to this, from June 2016 to May 2022, Josh worked as a Medicare insurance agent at Clearlink, providing assistance to Medicare beneficiaries with their insurance needs and maintaining licensing with five different carriers.