Erin Petro

Erin Petro has extensive work experience in client success and customer service roles. Erin is currently the Director of Client Success at Nickels, starting in December 2022. Prior to this, they worked as the Director of Client Success at Shoptelligence from March 2022 to December 2022. Shoptelligence is a style discovery platform that focuses on providing personalized shopper experiences.

Before joining Shoptelligence, Erin worked at Seismic as a Senior Customer Success Manager from April 2020 to March 2022, handling enterprise and global accounts. Erin was responsible for ensuring customer satisfaction and driving business growth.

Additionally, Erin has worked at Freeosk, Inc. in multiple roles, including Director of Client Success from February 2018 to March 2020. Erin also served as a Senior Program Operations Manager from July 2015 to February 2018, and as a Project Manager from March 2011 to July 2015. Freeosk, Inc. is a company focused on providing sampling and shopper marketing solutions.

Erin's early career includes a role as a Marketing Coordinator at Torchia Associates from April 2009 to March 2011. Torchia Associates is an architectural and interior design firm that specializes in creating functional and visually appealing spaces for various organizations.

Furthermore, Erin gained early experience as an intern at Blue Cross Blue Shield of Michigan in 2005.

Throughout their career, Erin has demonstrated a strong focus on client success, customer satisfaction, and delivering personalized experiences.

Erin Petro attended Western Michigan University from 2004 to 2008, where they pursued a Bachelor of Business Administration (BBA) degree with a specialization in Marketing.