Kim Salazar

Kim Salazar is a Senior User Experience Specialist at Nielsen Norman Group, where expertise lies in human-centered design and research for enterprise UX challenges, specializing in CX transformation, ecommerce user experience design, and omnichannel strategies. Contributions include conducting industry research, publishing thought leadership, and developing training seminars for UX professionals. Previously, Kim co-founded LittleHoots, led user experience design at Berkley Technology Services, and provided UX consulting services. Educational background includes a Master’s degree in Human-Computer Interaction from Iowa State University and a Bachelor’s degree in Computer Science from Central College.