Tom Custers is an experienced professional in customer operations and management, currently serving as the Manager Customer Operations at NieuweStroom since March 2022. Custers has held various roles in customer service and operations management, including Secretaris at Customer Service Valley and Algemeen directeur at Majorel Benelux. Prior to these positions, Custers served in various capacities at arvato benelux BV, rising from Director Customer Services to Key Account Manager with significant responsibilities, particularly in managing key relationships with clients such as ABN AMRO and the Royal Bank of Scotland. Additional experience includes project management and consultancy roles at twenty4help, overseeing major accounts and implementing customer projects for high-profile technology companies. Custers' educational background includes advanced studies at INSEAD and a degree from Hotel School, supplemented by further qualifications from Joppenhof and MTS.
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