Sharyn Hartsfield

Sharyn Hartsfield serves as the Regional Operations Manager at NIH Federal Credit Union since August 2019, overseeing enterprise branches with a focus on member support and teller operations. Responsibilities include managing operations, budgeting, compliance with government regulations, and quality control, along with revising training manuals to provide staff with current educational resources. Prior to this role, Sharyn held the position of Regional Branch Manager at NIH Federal Credit Union from August 2012 to March 2019, supervising member support and eight branch locations while identifying strategies for operational improvements. Sharyn has a Bachelor of Applied Science in Business Administration and Management from Columbia Southern University, earned between 2010 and 2018.