Eidi B.

Customer Care Manager at Nilfisk

Eidi B. is a seasoned customer care professional with extensive experience at Nilfisk since November 2017, currently serving as Customer Care Manager for the Nordics and the UK. Previous roles at Nilfisk include Senior Customer Service Team Lead, where Eidi led teams in Finland, Norway, and Sweden, and Team Leader for customer care in Norway. Eidi is recognized as a Salesforce superuser for the Nordic region, contributing to the effective management of customer service operations. Prior to Nilfisk, Eidi gained valuable experience as a Customer Service Agent at K2c in Sweden AB, Warehouse Employee at Ringen, Coach at Å.I.F, and provided technical support for fiber optic internet at Viken Fiber AS and Unicall. Eidi began a career in customer service as a Reservations Sales Agent at Avis/Budget Rent A Car.

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