Swapnil Srivastava

Swapnil Srivastava is a seasoned professional with extensive experience in the payments and banking sectors. Currently serving as a Senior Manager at HDFC Bank since May 2024, Swapnil excels in formulating business strategies, enhancing engagement with Payment Service Providers, and driving profitability. Prior to this, Swapnil held the position of Manager/Partner Success at Nimbbl, effectively managing relationships with multiple Payment Service Providers to facilitate merchant onboarding and provide tailored integration options. Swapnil's career includes significant roles at PayU, where responsibilities involved managing escalations and merchant issues; Aegis Global, coordinating customer complaint resolutions; and The Bird Group, focused on customer service and sales support. Swapnil holds a BSc in Biology from Lucknow University.