Sales Operations Lead

Location: Remote: London, UK

About Us:

Nixplay is a dynamic and rapidly growing e-commerce and retail company dedicated to delivering exceptional products to our customers.  Nixplay is a beloved brand with over 3.2 million customers.  Our connected Smart Frames display over 1.7 billion photos and videos in homes globally every day.  

Job Summary:

As a Sales Operations Lead at Nixplay, you will play a pivotal role in optimizing the performance of our sales team. You will be responsible for overseeing sales processes, implementing strategies, analyzing data, and collaborating with cross-functional teams to ensure the sales department operates smoothly and achieves its goals.

This position will report to the Head of Marketing & Sales, who reports to the CEO.

Key Responsibilities:

• Lead Global Ecommerce Sales Operations (1P & 3P) inc. Amazon 1P & 3P, Walmart.com, Bestbuy.com, eBay.com

• Lead Sales Ops expansion into new global 3P channels

• Take over our limited Bricks & Mortar Retail sales Ops with Walmart (150 stores)

• Inventory Management: Monitor and maintain appropriate inventory levels to ensure products are consistently in stock and available for customers.

• Work with our nascent sales rep firm in Europe

• Sales Process Optimization: Review and enhance the sales processes, workflows, and methodologies to maximize efficiency and productivity.

• Data Analysis: Analyze sales data, performance metrics, and KPIs to identify trends, opportunities, and areas for improvement. Generate reports and insights to support decision-making.

• Forecasting and Planning: Collaborate with sales leaders to develop accurate sales forecasts, track progress against targets, and make adjustments as needed.

• Sales Technology: Evaluate, implement, and manage sales technology tools and systems (e.g., sales automation) to streamline operations and support sales teams.

• Sales Strategy: Work closely with senior management to develop and implement sales strategies, goals, and initiatives.

• Sales Analytics: Build and maintain sales dashboards and analytics to provide real-time insights into sales performance.

• Cross-functional Collaboration: Collaborate with marketing, finance, and other departments to ensure alignment of strategies, goals, and processes.

• Sales Reporting: Prepare regular sales reports and presentations for senior management and other stakeholders.

• Performance Monitoring: Monitor and track the performance of sales representatives, providing feedback and recommendations for improvement.

• Manage Sales operations support team in the Philippines.

Qualifications:

• Bachelor's degree in business, marketing, or a related field (or equivalent experience).

• At least 5 years of work experience.

• Proven experience in sales operations or a related role.

• Excellent analytical skills and the ability to interpret data and trends.

• Strong analytical and problem-solving skills

• Strong communication and negotiation skills.

• Detail-oriented and highly organized.

• Ability to work independently and as part of a team.

• Results-driven with a focus on achieving sales and profitability goals.

• Leadership and team management experience is a plus.

Benefits:

• Competitive salary and performance-based bonuses.

• Health, dental, and vision insurance.

• Opportunities for professional growth and development.

• A dynamic and collaborative work environment.

• Employee discounts on our products.

If you are a results-oriented professional with a passion for optimizing sales operations and driving growth, we encourage you to apply for the Sales Operations Lead position at Nixplay. Please submit your resume and a cover letter outlining your relevant experience and qualifications to joel.durbridge@nixplay.com.

Nixplay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.