Andrew M.

IT Operations Services Analyst I at Nlets

Andrew M. is an experienced IT Operations Services Analyst I at Nlets since January 2023, overseeing the monitoring of critical systems for CJIS data transfer. Prior to this role, Andrew graduated from the Cybersecurity and Information Assurance program at Western Governors University, where education was completed between 2021 and 2022. Andrew's professional background includes diverse roles in customer service and sales, such as a Premier Banker at Wells Fargo, where over 18,000 customer interactions were handled, and a Customer Service Representative at Costco Wholesale. Early career positions included a Metal Framer at Pete King Construction, a Sales and Leasing Consultant at Big Two Toyota/Scion of Chandler, and an Electronics Associate at Walmart, all contributing to a well-rounded skill set in both technical and customer-facing environments. Andrew holds a Bachelor of Science degree from Western Governors University and a high school diploma from Normal Community West High School.

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