Paulo Silva is an experienced manager with a strong background in customer management, project coordination, and service management. Currently serving as a Manager at Noesis since August 2022, Paulo has previously held roles such as Engagement Manager at Truewind and Theros Digital, where responsibilities included project management, team performance monitoring, and product backlog creation. At Altitude Software, Paulo primarily focused on customer care quality management and digital transformation, while prior experience at Oney involved project and quality management with a focus on continuous improvement. Early career roles included positions at CREDIAGORA IFIC - Societe General Group and Banco BPI, emphasizing business analysis and operational supervision. Paulo holds a graduate degree in Economics from ISEG - Lisbon School of Economics & Management.
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