Mark D.

Mark D. is an experienced executive in the business process outsourcing and customer service industries, currently serving as President/Site Director at BPO since February 2021. Prior roles include General Manager at Amazon, Senior Service Delivery Manager at TTEC, and Operations Manager/Country Head at Northern Lights Technology Development. Mark D. has also held positions as Agency Sales Manager at AXA Philippines, Senior Team Lead and Team Lead at Vector BPO and TTEC respectively, and began as a Customer Service Representative at SYKES. Mark D. holds an Executive MBA in Business Administration, Management and Operations from Southwestern University and a Bachelor's degree in Social Sciences from Cebu Normal University.