Elisa Laine

Elisa Laine has over 20 years of experience in the financial sector, currently serving as the Head of PeB Customer Service Support at Nordea since October 2009. Elisa has held multiple leadership roles, including Head of Sub Custody Change and Head of Business Projects & Support, where responsibilities encompassed business process development, human resources management, and oversight of post-trade activities. Previous positions included leadership roles in equities and fixed income settlements at Nordea and back-office functions at the Bank of Finland and European Central Bank. Elisa holds a Master of Economic Sciences from the University of Vaasa and has furthered education at institutions such as the University of Lapland and the University of Eastern Finland. Expertise includes leadership, stakeholder management, agile methodologies, and business process improvement.