Matthew C. possesses a diverse background in technology and customer service, with experience as a Security Analyst and Help Desk Technician at Norlem Technology Consulting since March 2020. Prior roles include Advanced Repair Agent at Geek Squad, where responsibilities encompassed device repairs and ticket management, transitioning from a foundation in customer service at Best Buy as a Customer Service Specialist. Matthew’s career began at Beasley Technology, Inc. as an Epic Remote Support Technician, focusing on computer inventory and repairs, alongside early experience as a Busser at Steer Inn Family Restaurant. Educational achievements include a Bachelor’s degree in Business Information Technology from Rogers State University, along with certifications and degrees in Networking Security and Administration, and Information Technology.
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