Liliia Kepina

Liliia Kepina is an experienced professional in customer support and success management, currently serving as a Customer Success Manager at Norse Digital since February 2021. In addition, Liliia has been the Head of the Customer Support Department at FilmOn TV Networks since October 2013, where responsibilities include implementing internal workflows, organizing communication processes, and developing training programs for team members. Liliia has also held positions as a Business Development Manager at AV5 and a Customer Support Manager at BattleCam, emphasizing effective team management and customer issue resolution throughout a career that began with a role as a Sales Manager at Speak Up English School. Liliia holds a Specialist degree in international economic relations from Odessa National 'I.I. Mechnikov' University, obtained in 2012.