Sarthak Gurung

Sarthak Gurung is an experienced information technology and customer service professional, currently working as an Information Technology Support Analyst and IT Customer 1st Line Support at Norsk Global since July 2021. Previous roles include Customer Service Manager at Ladbrokes Coral, where Sarthak managed day-to-day operations and supported sales, and Customer Service Administrator at JMD AUTOMOTIVE LIMITED, focusing on administrative duties and vehicle parts ordering. Early career experience includes positions as a Retail Shop Assistant at Tesco and Crew Trainer at McDonald's, where Sarthak enhanced customer service and training processes. Sarthak's foundational experience includes working as a Security Officer for G4S. Sarthak holds a Master of Engineering in Engineering/Industrial Management from Brunel University of London and a Bachelor of Engineering in Mechanical Engineering from the University of Hertfordshire.