Roxanne Heinemann

Roxanne Heinemann is an experienced professional with a robust background in salesforce administration and customer relationship management. Currently serving as the Manager of the Salesforce Platform at North American Bancard since November 2016, Roxanne has previously held positions ranging from Senior Salesforce Administrator to Salesforce Administrator. Prior experience includes a role as a Business Analyst and Customer Relationship Manager at Plex Systems, Inc., where Roxanne led the Salesforce.com implementation and integration. Earlier career experiences include managing customer care processes at BASF and overseeing operations in logistics at FANUC Robotics. Roxanne holds a Bachelor of Business Administration with a focus on Marketing and Business Administration from Western Michigan University.