Gretchen Flotow Bibona

Gretchen Flotow Bibona is an experienced claims analyst currently working at North Florida Surgeons since November 2019. Prior roles include client service representative at Ciox Health, where responsibilities included managing inquiries from attorney offices regarding the release of information, and eligibility consultant at Aetna. Additional experience encompasses pharmacy billing at Omnicare Inc., where audit processes for Medicare Part D and hospice claims were managed, and insurance verification at BioPlus Specialty Pharmacy, focusing on benefits investigation and patient data management. Early career stages included call center representation at HospiScript Services. Gretchen Flotow Bibona holds a certificate in Medical Coding and Billing from Devry University.