Rachel Boyd has extensive experience in technical support and IT management, currently serving as a Technical Support Officer at North Western Melbourne Primary Health Network since September 2021. Previous roles include Senior Service Desk Engineer at oOh!, Marketing Services Support Officer at Pharmacy Alliance, and Microsoft Support Specialist/System Administrator at Open Windows. Rachel's background also encompasses graphic design and digital editing, demonstrated at Go Figure Collectables, as well as application administration and helpdesk coordination at HRL Limited. Educational qualifications include a Graduate Certificate in Cyber Security and Networking from the Melbourne Institute of Technology and a Bachelor of Applied Science in Multimedia Technology from Swinburne University of Technology.
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