Michael Ferry

Michael Ferry currently serves as the Governance, Risk and Compliance Lead at Northern Gas Networks, with responsibilities that include overseeing IT changes to minimize service availability risks. Previously held roles at Northern Gas Networks encompass Service Improvement Lead and Colleague Care Team Member, focusing on process enhancements and technical support. Prior to this, Michael Ferry amassed valuable experience at Hewlett-Packard in various roles including Incident and Problem Manager, Knowledge Management Analyst, and Service Desk Analyst, where analytical skills and incident management duties were key. Earlier career experience includes positions as Accounts Administrator at Heating Components and Equipment Ltd and as an Apprentice Mason Pavior with Gateshead Council. Currently pursuing a Bachelor of Arts in Forensic Psychology at The Open University, Michael Ferry's diverse background is characterized by a strong focus on governance, risk management, and service improvement.