Karianne McCue

Karianne McCue has extensive experience in energy efficiency operations and customer service management, currently serving as Manager of Energy Efficiency Operations at Nicor Gas since December 2017, where responsibilities include program design, forecasting, and implementation strategies. Prior experience at Pivotal Home Solutions includes supervisory roles in call center operations, focusing on team development, performance coaching, and enhancing customer experience. McCue holds a Master of Business Administration from Benedictine University and a Bachelor's degree in Business Management from the same institution.