Samantha Serfaty Sims

Samantha Serfaty Sims is a licensed realtor at Keller Williams Realty, Inc. since June 2019 and has served as an account manager at Northern Leasing Systems since February 2017. Previously, Samantha worked at Tommy John as a senior customer experience representative, where responsibility included maintaining client relationships and managing marketing calendars for promotions. Prior to that, as a customer care trainer at Quidsi Inc., a subsidiary of Amazon, Samantha provided training and mentorship to over 100 customer service agents. Additional experience includes roles as a store administration assistant at Kohls and as a human resources staffing and development team leader at Target. Samantha holds a Bachelor's degree in Media Arts-Film Studies from New Jersey City University, with additional studies at Kingston University.