Phoebe Manzi Johnson

Phoebe Manzi Johnson is an experienced Customer Success Manager with a demonstrated history in managing enterprise clients and leading teams across various technology companies. Currently serving as Customer Success Manager, Enterprise at Northern Light SinglePoint, LLC since June 2022, Phoebe previously held similar roles at Threekit 3D & Augmented Reality and Blackbaud, where significant accomplishments included managing a diverse portfolio of clients, achieving high renewal rates, and developing comprehensive training programs for staff. With prior experience in technical project management and account management across several organizations such as Epsilon, Equifax, and Harte Hanks, Phoebe possesses a strong background in customer service methodologies and project lifecycles. Academic qualifications include a Master’s degree in French from Middlebury College and a Bachelor's degree from the University of Rochester, complemented by a Superior Diploma of French business from the Chamber of Commerce and Industry in Paris.