John Pena

John Pena is an experienced professional in management and customer service, currently serving as Branch Manager and previously as Service Manager at Northwest Exterminating since February 2017. Prior to this role, John held the position of Route Sales Manager at Interstate Batteries from June 2015 to February 2017, where responsibilities included training new personnel, managing inventory, and analyzing route trends. John also gained valuable experience as Service Manager at Truly Nolen and as a Customer Service Associate at W.W. Grainger, where skills in customer interaction and product selection were developed. John holds a Bachelor of Business Administration in Management Information Systems from Florida International University, earned between 2007 and 2011.